Terms and Conditions

These terms and conditions (“Term and Conditions”) govern the relationship between Find Your Wonderland Travel Co and authorized independent Travel Planners of Find Your Wonderland Travel Co and you , the purchaser and/or travelers (“Clients” and “passengers”). By planning travel with Find Your Wonderland Travel Co, you are agreeing to these and acknowledge that Find Your Wonderland Travel Co acts solely as a booking agent for disclosed principal supplier, tour operators, cruise lines, hotels, ground transportation, as well as booking accommodations, transportation, and other services (“Supplier(s)”) and is not the source or provider of the travel services. 


  1. USE OF FIND YOUR WONDERLAND TRAVEL CO SERVICES, ACCESS AND INFORMATION FOR TRAVEL BOOKINGS

You warrant that you are at least 18 years of age and possess the legal authority to enter into this Agreement and to make travel bookings made on behalf of yourself and any member of your traveling party and warrant that all information supplied by you on behalf of yourself, all members of your travel party, or others for whom you are authorized to transact business with us is true and accurate. You agree that you will only make legitimate reservations or purchases with Find Your Wonderland Travel Co, and/or its contracted Travel Planners and Suppliers. You acknowledge that, without limitation, any speculative, false, or fraudulent reservation is prohibited. Separate Supplier terms and conditions will apply to your reservation, purchase of travel-related goods, and services that you select. You understand and agree to abide by the terms and conditions of purchase imposed by any Supplier that you have selected as a service provider on an itinerary you have selected.


2. PAYMENTS AND CANCELLATIONS

You shall be completely responsible for all charges, fees, duties, taxes and assessment arising out of your travel booking through Find Your Wonderland Travel Co by submitting a credit card authorization form to Find Your Wonderland Travel Co. You agree to allow Find Your Wonderland Travel Co, and/or its contracted Travel Planners to use the payment method to purchase travel products from our Suppliers on your behalf. You agree to not file any disputes with your bank or credit card company to avoid or violate any booking terms and conditions of Find Your Wonderland Travel Co, and/or its contracted Travel Planners, or its suppliers. If you attempt to chargeback, reserve or recollect a previously authorized trip payment, Find Your Wonderland Travel Co reserves the right to collect all additional costs, fees, and expenses associated with such chargeback, reversal, or recollection, including, without limitation, attorney fees. 

All payments for travel bookings are due prior to the due date as stated in each Supplier’s  terms and conditions of booking. You understand that the failure to make final payment or any violation of the Supplier's conditions of purchase may result in cancellation of your reservations, being denied access to any flights, tours, hotels, cruises, or other travel services, and possibly forfeiting any payments paid for your reservations. ALL cancellation requests must be sent to Find Your Wonderland Travel Co in writing. As a result of cancellation, Find Your Wonderland Travel Co and the Supplier's cancellation penalties may apply. Cancellation fees will be charged to the credit card or other method you authorized to pay for travel services or deducted from the Supplier’s refund.


3. TRAVEL DOCUMENTS, INCLUDING TSA AND DHS ACCEPTABLE IDENTIFICATION REQUIREMENTS

It is the responsibility of each Client to obtain and carry all documents required by applicable government regulations. When traveling domestically or internationally, the U.S. Transportation  Administration (TSA) and U.S.Department of Homeland Security (DHS) advise that everyone carry acceptable identification to board a flight or cruise ship. Acceptable identification can be found at https://www.tsa.gov/travel/security-screening/identification. It is your responsibility to make sure all names, date of birth and gender that appear on the identification card MUST exactly match the same data that is listed on booking documents. You acknowledge any failure to strictly comply with these requirements may result in denied boarding or delay at an airport security checkpoint that could result in the Client to miss flight(s), and subsequent scheduled travel bookings, cruises and/or tours. Contact Find Your Wonderland Travel Co immediately if changes or corrections to booking documents are required. Find Your Wonderland Travel Co recommends that you take into account that certain countries will not admit a passenger if their passport expires within six (6) months of anticipated date of return. Non-United States citizens may require additional documentation. Client is responsible to make Find Your Wonderland Travel Co, and/or its contracted Travel Planners aware if anyone in your travel party will be traveling on a passport from a country other than the United States of America. Find Your Wonderland Travel Co, and/or its contracted Travel Planners neither controls nor warrants the issuance of VISAs or approval of VISA waivers related to travel. Should a VISA not be issued, Find Your Wonderland Travel Co, and/or its contracted Travel Planners is not responsible for the lost payments made toward the contemplated trip. Please note that rules of each country regarding entry and exit change on a daily basis. Children and infants also require travel documents. Minors traveling with one parent, and/or without both parents, may be stopped and not admitted, unless authenticated and verified consent forms are provided to authorities; refer to https://www.usa.gov/travel-documents-childrenfor additional information. 


4. INDIVIDUAL ENTRY AND EXIT REQUIREMENTS

Each country holds different views of past criminal offenses, whether or outside of their boundaries. If you have a current or prior criminal offense, contact that country directly for entry and exit requirements. Visit U.S. State Department Website for further information about these requirements at www.travel.state.gov/content/travel.html

We do not inquire about an individual’s criminal record in the interest of respecting our Client’s privacy. Find Your Wonderland Travel Co will not be held liable if you and/or a member of your travel party is denied entry into any country.


5. HEALTH/ IMMUNIZATIONS

When traveling outside of the United States, you may have immunizations required by the destination country, health screenings and required documentation of such immunizations and screenings before travel. Find Your Wonderland Travel Co, and/or its contracted Travel Planners shall not assume responsibility for the accuracy of health, vaccination or documentation prior to departure or upon landing at the desired destination. In some cases, required inoculations must carry proof of inoculation. If you are concerned about taking any medications or receiving certain inoculations, check with your health practitioner BEFORE booking. Check the CDC’s website https://wwwnc.cdc.gov/travel/destinations/list for relevant information relating to travel to specific destinations.


6. AIR TRAVEL, SCHEDULE RECONFIRMATION, CHECK-IN

 Find Your Wonderland Travel Co, and/or its contracted Travel Planners shall not assume any responsibility for any air schedule changes. It is your responsibility to pay any taxes and fees associated with air travel Due to enhanced security, it is strongly recommended that you check in a minimum of 2 hours prior to scheduled departure for domestic flights and 3 hours prior to scheduled for international flights. Reconfirm flight times at least 24 hours prior to scheduled departure time for domestic flights, and 72 hours prior for international flights.


7. RIGHT TO CORRECT ERRORS/ OFFERS SUBJECT TO AVAILABILITY

Find Your Wonderland Travel Co reserves the right to correct errors. In the event of any pricing error or omission, we reserve the right to adjust such pricing or make any corrections. All offers, incentives and Supplier promotions are subject to availability and may change without notice. Prospective Clients are advised to reserve early to avoid increases in fares and additional late booking fees. 


8. LIMITATIONS OF RESPONSIBILITY AND DISCLOSURE

Find Your Wonderland Travel Co, and/or its contracted Travel Planners act solely as a booking agent for disclosed principal Suppliers and is not the source or provider of any travel service. Each Supplier is an independent entity with its own management and is not subject to the control of Find Your Wonderland Travel Co, and/or its contracted Travel Planners. The Suppliers whose names appear in travel documentation are those actually responsible for providing the services purchased, and you consent to the use of those Suppliers. Find Your Wonderland Travel Co and any contracted Travel Planners operate only as booking agents for disclosed principal suppliers. They do not have the authority to control the operations of these independent suppliers.Therefore, you agree that Find Your Wonderland Travel Co and its contracted Travel Planners are not liable for any personal or emotional injury or property damage that may result from these services.

Find Your Wonderland Travel Co, and/or its contracted Travel Planners, disclaims all liability for any damages, whether based on contract, tort, or strict liability. This includes, without limitation, direct, punitive, special, consequential, incidental, or indirect damages related to the goods or services provided by any Principal Supplier booked through Find Your Wonderland Travel Co and/or its contracted Travel Planners.This liability disclaimer covers, but is not limited to, any act, error, omission, injury, loss, accident, delay, or irregularity caused by the fault, negligence, willful acts, or omissions of such Supplier, or any of their respective employees, agents, or representatives. Examples include a Supplier's failure to deliver, partial or inadequate delivery of services, cancellation and refund policies, fuel increases, bankruptcy, or cessation of operations, and other matters outside of the control of Find Your Wonderland Travel Co and/or its contracted Travel Planners. Find Your Wonderland Travel Co and/or its contracted Travel Planners have solely received commissions and fees for travel transactions. The client agrees and understands that any recovery sought from Find Your Wonderland Travel Co and/or its contracted Travel Planners will be limited to the amount of the commissions and fees actually received from the said Supplier.


9. RISK/ SAFETY

Travel to certain destinations may involve greater risk than others. Find Your Wonderland Travel Co, and/or its contracted Travel Planners urges Clients to remain informed on a daily basis as to the current news events, as well to review travel prohibitions, warnings, announcements and advisories issued by the United States Government prior to booking travel to international destinations. Information on health and safety conditions in various countries and the level of risk associated with travel to a particular international destinations can be found at www.travel.state.gov , www.tsa.gov , www.dot.gov , www.faa.gov , www.cdc.gov , www.cbp.gov . The Smart Traveler Enrollment Program (STEP) is a free service provided by the U. S. Government to U.S. Citizens who are traveling to, or living in a foreign country. STEP allows you to enter information about your upcoming trip abroad so that the Department of State can better assist you in an emergency. Registration is recommended and provided by going to https://mytravel.state.gov/s/step. Find Your Wonderland Travel Co. and/or its contracted Travel Planners do not guarantee or suggest that travel to any specific destination is risk-free or advisable simply by offering it for sale. The client acknowledges and accepts all risks associated with such travel by choosing to participate. Consequently, Find Your Wonderland Travel Co will not be held liable for any resulting costs, damages, or losses. 


10. TRAVEL INSURANCE

Find Your Wonderland Travel Co and/or its contracted Travel Planners offer access to travel insurance to protect passengers and their investment in travel. Unless specifically requested and noted, travel insurance is not included in the cost of the client’s itinerary.  The purchase of travel insurance is not required in order to purchase or other product or service offered by Find Your Wonderland Travel Co and/or its contracted Travel Planners.  Find Your Wonderland Travel Co and/or its contracted Travel Planners is not a licensed insurance broker, and is not qualified or authorized to answer any technical questions about benefits, exclusions, and conditions of any the travel insurance offered, nor evaluate the adequacy of the insured’s existing insurance coverage. Find Your Wonderland Travel Co cannot guarantee that any insurance provider will approve coverage for a claim made under the insurer’s policy.


11. RESERVATION OF RIGHTS, CHANGES TO THESE TERMS

We, Find Your Wonderland Travel Co and/or its contracted Travel Planners reserve the right, in our sole discretion, to change these Terms and Conditions at any time. Updated versions of the Terms and Conditions will be provided to the Clients, will be posted on our website www.findyourwonderlandtravelco.com and are effective immediately when updated.


12. GENERAL

The laws of the State of Georgia govern these Terms and Conditions. You hereby consent to the exclusive jurisdiction and venue of courts in Paulding County Georgia in all disputes arising out of or relating to travel bookings with Find Your Wonderland Travel Co and/or its contracted Travel Planners. If any part of these Terms and Conditions is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and agreement shall continue in effect. These Terms and Conditions (and any other terms and conditions referenced herein) constitute the entire agreement between the Client and Find Your Wonderland Travel Co and/or its contracted Travel Planners with respect to travel bookings made with Find Your Wonderland Travel Co and/or its contracted Travel Planners by any means, and it supersedes all prior contemporaneous communications and proposals, whether electronic, oral, or written, between Client andFind Your Wonderland Travel Co and/or its contracted Travel Planners.